Returns, complaints and repairs

Select the type of request and complete the short form. We will guide you through the process based on your selection.

• Return – you would like to return your order within the withdrawal period.
• Exchange – exchanges are handled by returning your original order and placing a new order.
• Claim – if your product has developed a defect. First complete the form. Please do not send the product yet. After reviewing your request, we will ask you to send it.
• Repair – you would like to have your KAMA product repaired. First send us the information and photos. After reviewing your request, we will let you know the next steps.