Knitted sweater or beanie is not indestructible. You may accidentally tear the sleeve of the sweater over a sharp object or pull the loop of thread out of the knit. This is no tragedy and it can be repaired. If you encounter such inconvenience, deliver the Kama product to us and we will repair it professionally. Of course, this does not apply in cases where your wardrobe is visited by moths or major destruction occuers. Except for a few cases, we have always repaired the product to the customer's satisfaction. The easiest way is to send us a photo of the product first to firstname.lastname@example.org and we will tell you if the damage is repairable. If it is a minor repair, we will do it for free. Upon prior agreement, we will charge more extensive repairs.