Exchanges, returns and warranties

Returns

If you wish to return goods, send them to us with this form and fill in your bank account number and bank code. We only return money via bank transfer. You can return goods within 14 days from delivery. We will pay you back within 14 days from receiving your return.

Exchanges

Do you wish to exchange goods? We will be happy to do that for you. Order new goods in our online shop and write "exchange" and the original order number in your comment. This will serve as a reservation of the new goods. You now know for sure that the goods will be exchanged. Then send the original goods together with this form to our address. We will take care of the new order after we receive your return. You can exchange goods within 14 days from delivery.

Warranty claim

If you wish to claim warranty, please send us the goods together with this form and state your reason for claiming warranty. We will address the issue immediately.

Our address

KAMA spol. s r.o., Kamýcká 241, Praha 6, 160 00

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